Our Commitment to Accessibility & ADA Compliance
We are deeply committed to providing accommodations and alternative solutions for clients with disabilities, mobility limitations, and accessibility needs. Our policies are designed to enhance accessibility and ensure everyone feels welcome and supported.
We do not discriminate based on disability. If you have questions about accessibility, mobility limitations, or specific needs, please contact us at social@sitriteinc.com. We will:
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Discuss your specific situation individually
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Explore all possible accommodations
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Work with you to find solutions that work for your body and needs
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Reschedule or adjust our process if needed
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Never make you feel excluded or unwelcome
Your disability is not a barrier to receiving our services. Let's find a way that works for you.
Policy 1: One Appointment at a Time
We schedule one client per time slot to ensure:
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Your privacy and comfort
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Our full, undivided attention
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Personalized, unhurried service
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A peaceful, exclusive experience
We believe you deserve our complete focus, and we're committed to giving it.
Policy 2: Clients Ages 15-18
Clients between ages 15-18 must be accompanied by a parent, legal guardian, or trusted adult (18+).
Why? We prioritize:
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Your comfort and safety
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A supportive fitting environment
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Proper consent and guardianship
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Compliance with our private fitting practices
The accompanying adult is welcome in the fitting room or in our waiting area—whatever makes you most comfortable.
Policy 3: Bandeau Design & Physical Limitations (ADA Accommodations Available)
Important: Our bras feature a bandeau closure system (slip-over design with no hooks).
For clients with arm, shoulder, or mobility limitations: We want to ensure your fitting experience is safe, comfortable, and accessible.
If you have any of the following, please contact us BEFORE booking:
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Very recent arm injuries (past 2-4 weeks) that limit overhead movement
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Very recent shoulder injuries (past 2-4 weeks) that limit overhead movement
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Chronic conditions affecting arm or shoulder mobility
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Arthritis, fibromyalgia, or other conditions affecting movement
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Post-surgical recovery affecting arm/shoulder function
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Any other mobility or physical limitation you'd like to discuss
We honor the ADA and are committed to finding solutions. Rather than turning you away, we want to work WITH you to ensure an accessible fitting experience.
Possible accommodations include:
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Rescheduling to allow for healing (if temporary injury)
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Adjusting our fitting process to work with your mobility
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Discussing alternative putting-on methods
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Exploring timing and pacing that works for your body
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Allowing extra time and support during your appointment
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Accommodating mobility devices or assistance animals
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Any other individualized accommodation that makes sense for your situation
How to proceed: If you have concerns about mobility or physical limitations, email social@sitriteinc.com with details about your situation. We will:
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Listen and understand your specific needs
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Ask clarifying questions to understand how we can help
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Discuss possible accommodations or adjusted timelines
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Work toward a solution that honors your comfort and safety
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Never make you feel like your disability is a problem
We may suggest rescheduling if a temporary injury needs healing, but we will NOT exclude you based on disability. We're committed to finding a way.
Policy 4: Private Address Disclosure
Your Privacy Matters
Our fitting location is private and confidential. The address will be disclosed only after you complete your appointment booking.
This ensures:
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Your privacy and safety
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Our security
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A professional, private experience
How It Works:
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Book your appointment on our website
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Receive confirmation email
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Address and final details disclosed in confirmation or via email/phone 24 hours before your appointment
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Arrive at your scheduled time